National Association of State Boards of Accountancy (NASBA) Policies

Board approved last update May 2021

Refund/Cancelation Policy:

For Webinars: 

There is no refund available for webinars offered to members free of charge. If a fee is collected for a webinar, registrants may request a full refund up to 15 calendar days prior to the event date. No refund will be granted less than 15 calendar days prior to event.  Refund requests should be sent via email to the In the event a webinar must be canceled, members will be notified by email and full refunds will be processed within 30 days.

For Annual Conference:

Refunds must be requested in writing no later than 30 calendar days prior to event date. Refund requests should be sent via email to the Treasurer at  No refunds will be granted less than 30 calendar days prior to event. However, the remitting organization may send another participant in place of the original registrant.

The AAIA reserves the right to cancel the Annual Conference or switch to a virtual-only option if the number of registrants is insufficient; due to acts of God; or any other reason beyond AAIA’s control.

In the event the program is canceled, we will notify all registrants and credit the full registration fee.

Any costs incurred by the registrant, such as hotel cancelation or airline penalties, are the responsibility of the registrant.

Complaints/Concerns Resolution Policy:

This Policy applies to all educational offerings of the AAIA.  All complaints/concerns unrelated to refunds/cancelations will be reviewed on a case-by-case basis by the CPE Coordinator and Board Members.  Please submit complaint or concern to Janice Mirarchi, AAIA CPE Coordinator at address below.  Complainant will be contacted by phone or by email within 15 calendar days upon receipt of complaint/concern.


Janice MirarchiAAIA CPE Coordinator

Address written complaints or concerns to:

 Janice Mirarchi, Contracts Audit Supervisor
 Division of Aviation, Philadelphia International Airport
 Terminal E, 3rd Floor
 Philadelphia, PA 19153

Program Content Development Policy:

Program Content:

The AAIA offers educational courses through webinars and an annual conference. The courses relate specifically to airport internal auditing or other industry specific topics that impact airport internal auditors.

Program Knowledge Level:

All classes are Basic with no pre-requisite required.

Content and Delivery Systems:

The Aviation industry is constantly evolving; therefore, all course content is developed by individual(s)/presenter(s) with Subject Matter Expertise (SME) (either through education and/or experience) for the most current and accurate information related to the topic.

Review of Content Developed by SME:

The content is reviewed by the Board President or Vice-President.  The reviews occur prior to the first presentation of the materials and again after each significant revision of the course.  At least one CPA in good standing is part of the review process.  If there is ever a time where neither the Board President or the Vice-President are not CPAs, then another qualified individual on the Board would assume these duties.

Relevant Learning Objectives:

Each offering lists the class description and the learning objectives so that attendees can determine if they would like to participate.

The Association of Airport Internal Auditors is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of Continuing Professional Education (CPE) on the National Registry of CPE Sponsors.  State Boards of Accountancy has final authority on the acceptance of individual courses for CPE credit.  Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, website:

Approved by the Board of Directors 5/20/2021

Link to NASBA Policies in PDF.