There is no refund available for webinars offered to members free of charge. If a fee is collected for a webinar, registrants may request a full refund up to 15 calendar days prior to the event date. No refund will be granted less than 15 calendar days prior to event. Refund requests should be sent via email to the Treasurer@airport-auditors.com. In the event a webinar must be canceled, members will be notified by email and full refunds will be processed within 30 days.
For Annual Conference:
Refunds must be requested in writing no later than 30 calendar days prior to event date. Refund requests should be sent via email to the Treasurer at Treasurer@airport-auditors.com. No refunds will be granted less than 30 calendar days prior to event. However, the remitting organization may send another participant in place of the original registrant.
The AAIA reserves the right to cancel the Annual Conference or switch to a virtual-only option if the number of registrants is insufficient; due to acts of God; or any other reason beyond AAIA’s control.
In the event the program is canceled, we will notify all registrants and credit the full registration fee.
Any costs incurred by the registrant, such as hotel cancelation or airline penalties, are the responsibility of the registrant.